Privacy Policy
Effective Date: January 24, 2025
At Trusted Tradie Network, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our platform, trustedtradienetwork.com. By accessing our website, you agree to the terms outlined below.
1. Information We Collect
1.1 Information You Provide
- Account Details: When registering as a tradie or consumer, we collect your name, email address, phone number, and other contact details.
- Business Details: Tradies provide information such as ABN, licenses, insurances, and business addresses for verification purposes.
- Payment Information: If you subscribe to our services, we collect billing details to process payments securely.
1.2 Automatically Collected Information
- Device and Usage Data: We may collect information about the device you use to access our platform, including IP address, browser type, and operating system.
- Cookies: Cookies and similar technologies are used to track your activity on our website to enhance your user experience.
2. How We Use Your Information
- To Provide Services: Facilitate connections between tradies and consumers and verify tradie credentials.
- To Improve User Experience: Analyze usage patterns to enhance platform performance and usability.
- For Communication: Send service-related notifications, updates, or promotional materials.
- To Process Payments: Use your payment information to process subscription fees securely.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data in the following circumstances:
- With Third-Party Services: For payment processing, email services, and other platform-related functions.
- For Legal Reasons: If required by law or in response to legal proceedings.
- With Consent: When you explicitly agree to share your information for specific purposes.
4. Data Protection and Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These include:
- Secure payment gateways for processing transactions.
- Regular monitoring and updates to our security systems.
5. Your Rights
- Access and Update: You can access and update your personal information through your account settings.
- Opt-Out: Unsubscribe from marketing communications by following the opt-out link in emails or adjusting your preferences.
- Request Deletion: You can request the deletion of your account and associated data by contacting us.
6. Retention of Information
We retain your information as long as necessary to provide our services, comply with legal obligations, and resolve disputes. When no longer required, your data will be securely deleted.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting. Your continued use of the platform constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@trustedtradienetwork.